Overview
A client contacted our agency for help in designing a site that would allow their customers to set contact preferences.
The Process
The client had a well known brand and was very concerned that we adhere to their branding. I met with brand representatives from the company to understand the important elements of their brand and with business representatives to understand in what setting the company would be using the contact preferences as well as the context in which the end user would be using the system. With that knowledge I was able to create mockups that satisfied all those needs and iterate through the design with the client.
Methods Used
Prototyping
Heuristic Design
